Nowadays, different business owners prefer the Voice over Internet Protocol (VoIP) telephony in comparison to the traditional lined telephony. Many have switched their telephony systems to VoIP just because of the reason that the VoIP technology is much easier to use and can be set up in a much affordable price as compared to the traditional lined communication systems. But, this modern IP technology is prone to security threats. Many hackers are constantly trying to get into the communication systems of the big businesses. Hackers try to exploit the IP systems and try to expose the private business information and this could lead to a big loss to the business. So, you need to make sure that your business communication system is secure enough to prevent the hackers from doing such things.
You should never let anyone else interfere with your IP phone system as this could slaughter the overall profits that your business can get, or is already getting. Many business owners who get their VoIP designed and configured by the service providers often decline the security services and try to cover up with that themselves. But, almost all of them fail in doing this. Hackers can actually get into the data bases of a company as the IP systems are generally connected with the main servers of the company. This means that the VoIP risks are not limited to voicemail hacks, toll fraud, and eavesdropping.
The VoIP systems itself supports features that enable security. For instance, you can control the voice network access by a device certificate. This will make sure that no outsider can use his or her device to access the network. You can also set up a username and password combination to increase the security of the system. You can even restrict the types of calls that would be available on your business network. And you should set parameters for this by using the criteria like the device being used, the user, the time of the day, etc.
You can also use some software to increase the overall security of your SIP phones that are being used in your business. You can set up a firewall and intrusion prevention system (IPS). This would assist you in monitoring and filtering the authorized and unauthorized traffic on your VoIP systems, and you can use this data to track unusual voice activities over your network. You must also ensure that your Operating systems are updated on a regular basis and you should limit software loading on mobile phones.
As the technology is getting more and more advanced every second, no matter what you do, today or tomorrow someone, somehow would definitely get his or her hands on your data. For example, if you keep a password for a long duration, someone might figure it out. So, you should always try to keep you security authentication details up to date. This means, you should change your passwords as often as you can. Hence, even if the hackers succeed in breaking into your obsolete databases, they won’t be able to access the important details.